T&C's

 

NIRD Terms & Conditions 

 

 

Stated below is the terms and conditions for the company NIRD Ltd. Please ensure that you have read and understood the NIRD terms and conditions prior to doing business with us. Use of our services requires acceptance of our Terms and Conditions. We can be contacted via email at ryandhillon@nird.co.uk if you have any questions.

 

Terminology

 

Throughout these terms and conditions, any reference to ‘NIRD’, ’us’ or ‘we’ is in relation to NIRD LTD. Any reference of ‘client’ or ‘you’ is relation to the customer who will be interested in buying NIRD’s product or services.

 

1.0 Once you accept a quotation from NIRD and/or pay a deposit the below payment terms and conditions will be assumed to be accepted. Please note any prices that NIRD provide or quote will not include VAT.

 

2.0 NIRD Ltd will not start any work until the client has accepted (by verbal agreement, hand or email) the proposed work and price set by NIRD Ltd, as well as a minimum deposit of 50% of the agreed price. These terms also apply whereby a project will be delivered in stages. In this case, we would require the 50% minimum deposit at the start of each stage, before moving onto the next. Unless otherwise agreed between NIRD Ltd and the client, the 50% minimum deposit is non-refundable. 

 

3.0 Further to this, unless NIRD Ltd agree with the client, the remaining payment balance will be paid in full on the invoice of the project completion. If the client fails to make this final payment this will lead to a delay in receiving their work from NIRD, until the final, remaining, balance has been paid. If payment has not been made within 14 days of the invoice, there will be a penalty charge of 20% in addition to the outstanding, remaining balance. This is to cover any lost business time and inconvenience caused to NIRD Ltd’s day to day operations.

 

4.0 Unless otherwise agreed in writing to the client, NIRD Ltd will begin client work within 5 working days of receiving the deposit. Please be aware that any expectations of deadlines set by NIRD is reliant on client co-operation and approval. At NIRD we will give our best efforts to meet the set deadline, however, please note we will not be held liable if the project surpasses the deadline due to force majeure or any delays from the client, such as a delay in sending us information.

 

5.0 Clients should note that with packages that have a set number of revisions (stated on the NIRD website), once the revisions have been made we accept our work with the client for said project to be closed and an invoice will be sent to the client.

 

6.0 During the final stage of a project, NIRD Ltd will require a written acceptance from the client stating that they are happy (if they are) with the work completed and agree to close the project with us. This means no further changes can be made after this sign-off from the client.

 

7.0 Please note that some projects will include an additional fee (disbursement charge) to cover any costs in relation to printing, travel etc. This will be verbally communicated with the client during discussion regarding pricing and included on the invoice.

 

8.0 Please note that any printing, mailing, merchandising or any third party services provided by NIRD Ltd will involve a minimum payment of 100% of an agreed cost from the client before proceeding with this stage of the project. NIRD Ltd will not be able to carry out this activity without 100% of the cost from the client, with proof of payment.

 

9.0 We recommend, verbally, to clients to use NIRD Ltd for services such as printing and print screening designs onto clothing. However, if they prefer to just receive the digital files from NIRD and find their own supplier to input the designs onto prints/merchandise, they should do so at their own risk and NIRD Ltd will not be liable for any part of that process or take any responsibility of it, including any damages/losses that may be incurred. If verbally agreed, NIRD will make revisions to the digital product for the client to send back to their supplier until it is complete.

 

10.0 Clients should note that when receiving final print items there may be a variance in colours shown from what is seen on screen, printer proof and final products. This is due to a number of factors, for example where the product is printed, the type of ink used, the type of paper used and many other reasons. Therefore, NIRD Ltd cannot give the client 100% guarantee of consistency from one print to another and from what is seen digitally in comparison to a tangible print. NIRD LTD are not liable or do not take responsibility from any colour inconsistencies or variations as a result of the above factors.

 

11.0 NIRD Ltd will never knowingly infringe on any copyright or trademarks, we will always provide content unique to our company. The client should be aware that it is their responsibility to ensure they do not infringe on any copyright or trademarks when providing us with any resources. It is the client’s responsibility to make their own application for a trademark or copyright via the UK Intellectual Property Office. NIRD Ltd are not responsible for any infringements from the client, any third party or freelance designer.

 

12.0 After completing work for a client, NIRD Ltd will ensure all files (verbally stated in initial consultation) will be sent over to the client. For example, for a logo we will ensure the client receives their logo in a PDF, AI, EPS, JPG, PNG format.

 

13.0 The client compensates NIRD Ltd and holds us harmless from and against any actions, claims, losses, liabilities, damages or cost that have occurred in relation to work provided. NIRD Ltd are not liable for any losses occurring before, during or after the project is complete. We will also not be liable for any delays or costs incurred from any third parties used.

 

14.0 Within 10 working days of the final invoice, the client agrees to inform NIRD Ltd of any problems that they may of identified, in relation to any work provided. NIRD Ltd will not be liable for any claims made after this period.

 

15.0 If any website designs or web creations are completed as part of a project, NIRD Ltd will own 100% ownership of said designs.

 

16.0 NIRD Ltd’s Aftercare can be cancelled within 5 working days of the client’s next invoice.

 

17.0 NIRD’s Aftercare package must be paid in full (100% of cost), which will be agreed verbally between NIRD and the client and communicate via invoice. Work will begin with the Aftercare within 5 working days of receiving the invoice.

 

19.0 Unless otherwise communicated, NIRD LTD have ownership to all Intellectual property created by NIRD Ltd and published on www.NIRD.co.uk. You must not republish, reproduce, duplicate or copy any material produced by NIRD Ltd or published on www.NIRD.co.uk. Further to this, you must not redistribute (unless agreed otherwise between client and NIRD) or sell, sub - license or rent any material created by NIRD or published on www.NIRD.co.uk

 

20.0 NIRD Ltd reserve the right to change these terms and conditions at any point, with immediate effect. By agreeing to NIRD Ltd’s terms and conditions, your statutory rights are not affected.

 

V. 1.0. January 2021. NIRD